Developing a business strategy should always have the customer’s interest at the root. This article discusses the question every strategy should answer. Does it improve the way I create value for my customers? To view this article, click HERE to...
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While not common, boards can assist in succession planning for family businesses. This article discusses what type of boards have success, and what you should look for in independent directors. To view this article, click HERE to access the...
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Business owners do not have to spend a large amount of money to improve a customer’s experience. This article discusses several key pathways for creating a connected relationship with consumers without increasing costs. To view this article...
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